Privacy policy Stay in Sweden AB

Stay in Sweden AB (Stay Sthlm) is committed to being a trusted and responsible partner for all of its valued customers. This means that we are committed to operating in an open and transparent manner and in compliance with applicable laws and regulations, including providing our customers with up-to-date information about our collection and use of personal data.

In general

As of 25 May 2018 the new data protection regulation GDPR (General Data Protection Regulation) will be introduced in the European Union. According to the regulation, you are the owner of your personal information and thus you are entitled to be informed of what is being done with them.

We encourage you to read the information below on what personal data we process about you and for what purposes. It also summarizes what your rights are when it comes to this data.

Data Privacy Statement

We would like to provide you with information, about what personal data that we collect, what we use it for, with whom we share it and what rights you have.

The types of personal data collected:

  1. Contact information – such as name, address, company, phone number, email address, employment details of tenants, apartment information. As a tenant of Stay in Sweden AB Personal data is all data related to you or other family members. According to the regulation, you are the owner of your personal information and thus you are entitled to be informed of what is being done with them.
  2. Client/tenant satisfaction and feedback data – such as the results of customer satisfaction and feedback surveys;
  3. Data collected when you are visiting our website – such as data collected through cookies and other automatically collected data to provide you with our websites, contract details, or information that you provide us with when visiting our websites or contacting our housing service/sales department (such as through contact forms, e-mail, phone etc.);

How we collect personal data:

o From you or your representative when signing a lease agreement, visiting our website, activating your account, direct contact or through your company/relocation company, campaigns, events, participating in our campaigns, creating a review;

Information that we share:

For the Processing purposes set out above, we may share or disclose your personal data:
o As required by law, to comply with legal process and/or to respond to requests from public and government authorities;
o With companies within the Mamser AB group
o To enforce our terms and conditions; or
o To protect our rights.

Your choices regarding information, campaigns and marketing

You have certain options regarding how we use and share your personal data for marketing and similar activities. Subject to your consent, Stay in Sweden AB may send you information about services, listings, events and promotions. The communication may be sent via different channels: email, phone, SMS, post, social networks. We would like to provide you with the best experience, therefore the communication might be tailored based on the data collected and your preferences.

We would like to inform you as a tenant of Stay Sthlm (Stay in Sweden AB), that we process your personal data in order to maintain our rental relationship.

You may withdraw your consent to marketing at any time For example, you can unsubscribe from messages by following the unsubscribe instructions within the message or contact and we will happily assist you.

Your rights under the EU/EEA law
You have the following rights, if you are located in the EU/EEA:
A. Request access to your personal data
B. Rectification of your personal data
C. Request the erasure of your personal data
D. Restrict the processing of your personal data
E. Request that your personal data be provided in a format that can be transferred to you or another organisation
F. Object to the processing of your personal data
G. File a complaint with the competent supervisory authority

If you have any questions regarding these rights, or if you would like to exercise any of these rights, you may do so in writing, by phone +46 (8) 410 337 80 or via email

Please note that exercising these rights may impact our ability to provide you with certain services.

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Stay Sthlm (Stay in Sweden AB) is committed to being a trusted and responsible partner for all of its valued customers.  The company will take appropriate technical and organizational measures in line with applicable data protection laws, including requiring our service providers, business partners or advisors to use appropriate measures to protect your personal data.


We will store your personal data for as long as it may be required by law, or as required under any contract. If there is no legal requirement, we will retain information about you only for so long as is necessary for the purpose/s for which it was collected.

How to contact us

Stay in Sweden AB
Box 20011
SE-161 02 Bromma

Phone: +46 8 410 33780 (Opening hours 9am-5pm, weekdays)
Org: 556811-9977

If you want to exercise your data subject rights or if you have any other questions concerning this Data Privacy Statement, please submit an e-mail to